Frequently Asked Questions
Everything you need to know about our luxury skincare and services.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your luxury skincare delivery.
What is your return policy?
We offer a 30-day return policy on most products. Items must be in their original packaging and unused condition to qualify for a full refund or exchange.
Are Prédiré Paris products tested on animals?
No, Prédiré Paris is committed to ethical beauty. We do not test our products on animals and we ensure our manufacturing processes meet cruelty-free standards.
Do you offer international shipping?
Yes, we ship our premium beauty collections worldwide. International shipping times vary by destination, typically ranging from 7-14 business days.
How do I use the LED skin rejuvenation devices?
Each device comes with a detailed instructional manual. Generally, we recommend using the device on clean, dry skin for 10-15 minutes per session, 3 times a week for optimal results.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.